Ultimate Roof Care is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through our website www.ultimateroofcare.com and our associated services. By using our website and services, you consent to the practices outlined in this Privacy Policy.

Information We Collect

1. Personal Information

  • Contact Information: When you visit our website or engage with our services, we may collect personal information such as your name, address, email address, and phone number.
  • Payment Information: If you make a purchase through our website, we may collect payment information such as credit card details.
  • Communications: We may collect information from your communications with us, including emails, chat logs, and phone calls.

2. Non-Personal Information

  • Usage Data: We collect non-personal information about how you interact with our website and services, such as your IP address, browser type, device type, and referring website.
  • Cookies: We use cookies and similar technologies to collect information about your browsing behavior and preferences on our website.

How We Use Your Information

1. Providing Services

  • We use your personal information to provide the services you request, such as responding to inquiries, processing orders, and scheduling appointments.
  • Your contact information may also be used to communicate with you about your account, orders, and service updates.

2. Improving Our Services

  • We analyze usage data and feedback to improve our website, services, and customer experience.
  • Non-personal information may be used for statistical analysis and research purposes.

3. Marketing and Communications

  • With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications.
  • You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Information Sharing and Disclosure

1. Service Providers

  • We may share your information with third-party service providers who assist us in providing and improving our services. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

2. Legal Compliance

  • We may disclose your information when required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

3. Business Transfers

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

Data Security

  • We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
  • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

  • You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your information.
  • To exercise these rights or for any inquiries regarding your personal information, please contact us using the contact information provided below.

Children’s Privacy

  • Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

  • If you have any questions, concerns, or complaints about our Privacy Policy or our practices regarding your personal information, please contact us at:

Ultimate Roof Care
Phone: +1 (833) 305-3350

Conclusion

  • Thank you for taking the time to review our Privacy Policy. By continuing to use our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.